Tuesday, 8 April 2014

Glossary of Terms for Medical Insurance in India

Merriam-Webster dictionary defines medical insurance as – “the system for the advance financing of medical expenses through contributions or taxes paid into a common fund to pay for all or part of health services specified in an insurance policy or law.”

Definitions play an important role in understating the meaning of terms and to avoid being confused about what your policy document states! Medical insurance in India uses a certain set of typical terms, which you would find in brochures and on websites when you attempt to choose a plan.

Medical Insurance in India: 10 Important Definitions

1.    Congenital Anomaly:
It can indicate to two things –

•    External condition: One which is visible and present since birth in the external parts of the body and depicts abnormality of shape or structure.

•    Internal condition: One that is present since birth, but is not visible to the naked eye.

2.    Co-pay:  Co-pay is the cost shared by the insured for which the insurer compensates a certain percentage. Co-pay doesn’t affect the sum insured.

3.     Day Care Procedure:
It refers to medical treatment and surgical procedure that may –

•    Be carried under local anaesthesia in a hospital for less than 24 hrs, and

•    Have required hospitalization for more than 24 hours.

Out-patient treatment is not included in this.

4.     Dependents:
Your family members:

•    Your legally married spouse.

•    Financially dependent unmarried children, less than 21 years old.

5.     Domiciliary Treatment: It refers to treatment that may have required hospitalisation but is carried out at home because –

•    The condition of the patient is critical and it is difficult to move him/her to a hospital

•    Unavailability of hospital rooms/beds

The treatment must exceed at least three days of care to fit the definition.

6.     Family Floater Policy: A policy that covers the insured and his/her family members. There are different floater plans for nuclear and joint families.

7.    Hospitalisation: Admission as an inpatient in a hospital for a minimum of 24 hours continuously for an illness or injury due to an accident

8.     In-patient Treatment: Treatment for the patient inside the network hospital (hospitals with which the insurer has an association)

9.     Network: An insurance provider has a tie-up with a number of big and small hospitals. They -mutually agree to provide cashless schemes to the insured. Treatment in out-of-network hospitals would mean that the insurer pays the medical bills and later files for a claim from the insurer.

10.     Policy Period: It refers to the time of validity of the insurance policy - from the date of commencement to its expiry date.

Satisfy yourself with the terms and conditions of a health insurance policy before purchasing it. Medical insurance in India can be purchased online, but do read the fine print before making a decision.

Exclusions of Health Insurance in India Against Hospital Cash


High blood pressure, indoor air pollution, smoking tobacco and poor nutrition are the major causes of deaths in India, which can be avoided by quality protection and treatment. Around 6.2 lakh premature deaths occur in our country due to diseases related to air pollution alone, as per a report in The Times of India published on February 14, 2013. Thus health insurance in India has become a necessity for every individual.

Before seeking help from your insurer, it is important to understand the policy and its exclusions as far as hospital cash compensations are concerned. There are a number of exclusions in the policy for which no returns are provided.

Health Insurance in India: Common Permanent Exclusions

A good health insurance company in India would offer cashless facilities in case of hospitalization. However, there are a few common exclusions:

1.    Optional surgeries that are not mandatory

2.    Weight reduction treatment for weight gained due to a medical problem

3.    Dental cosmetic surgeries, tooth extraction and orthognathic surgery

4.    Sex change operations, infertility or impotency treatment and abortion or contraception related complications

5.    Treatment for pregnancy related complications such as abortion, excluding ectopic pregnancy

6.    Hospitalisation that does not include any active treatment and is mainly for diagnosis, x-ray examinations or medical check-ups

7.    Treatment of mental and psychiatric condition such as insanity, mental or nervous breakdown / disorder, depression, dementia and Alzheimer’s disease

8.    Old age home or rehabilitation centres

9.    Treatment for conditions due to any substance of abuse such as alcohol, drug and other intoxicating substances.

10.    Treatment for injuries or disease due to war, invasion, rebellion, strikes or riots and military or usurped power

11.    Acquired Immune Deficiency Syndrome (AIDS) and diseases related to the human immuno-deficiency virus; sexually transmitted diseases

12.    Cosmetic or plastic surgery and acne related treatments

13.    Any kind of nuclear disaster and its after effects

14.    Attempts of suicide or self inflicted injuries

15.    Physical injury or illness due to professional sports such as racing of any kind, scuba diving, aerial sports and hand-gliding unless agreed by special endorsement

16.    Hospitalization for the insured person if he/she wishes to donate an organ

17.    Treatments outside the geographical boundary of India

18.    Hormone replacement therapy

19.    Symptoms and medical conditions due to ageing and puberty such as menopause and hearing loss

20.    Hereditary deformities or medical conditions

21.    Sleep disorders and speech disorders

22.    Developmental problems like dyslexia, behavioural problems and hyperactivity disorder ADHD

Choose an insurer that provides you the best policy. These common exclusions may still prevail, but what should be looked for in an insurer is the guarantee of returns for what is listed in the policy. A multi-brand insurer that has links with hospital chains is considered as a good option.

Tuesday, 1 April 2014

Health Insurance Benefits: What is the Right Way to Compare?

According to a report by the World Health Insurance, 86% of the expenditure made for private health services in India has been paid out of pockets! Health insurance benefits have had no role to play! And this comes as no surprise considering that 85% of the population still remains uninsured! However, this does not mean that the healthcare insurance sector has not developed in India.

Today, you have several interesting options to choose from. Naturally, comparing medical insurance benefits would become essential for making the right choices. What is the right way to compare? Which are the medical plan benefits that need to be prioritized? The article attempts to find some answers.

Comparing Health Insurance Benefits Right

Of course, any health policy would offer some benefits. However, it is important to figure out the benefits that would more relevant for you. Here are some essential benefits to look for in a policy.

•    The Maximum Age Limit for Policy Renewal:
This is the age at which your policy would cease to be in effect. It is like, once you reach a certain age limit, your policy provider leaves you alone! Whereas some companies peg the age at 75 or 80 years, others offer lifetime renewal benefits. The latter is always better.

•    Treatment Wise and Co-Pay Limits: Treatment Wise limits would mean the amount caps that would be in place for a particular nature of surgery. For instance, limits would be in place for cardiac procedures, renal procedures and so on. So, a claim exceeding this amount will not be honored, even though your sum assured may be much more. This would be an extremely important health insurance benefit to look at before choosing a policy. Co-pay is where you share the expenses incurred for a certain nature of treatment, with your insurance company. The co-payment limits could be as low as 10% and as high as 50% in some cases. The lower the percentage, the better.

•    The Sum Assured: Dwelling on the sum assured is possibly the most important thing. Remember, you would need to factor in inflation as well before deciding upon the sum that would be adequate for taking care of the medical needs of you and your family. Although you can always opt for a premium upgrade, its best to choose a comprehensive medical insurance benefit cover right at the outset.

Apart from assessing health insurance benefits you would also have to read through the policy document carefully before you choose.




What would be the Best Health Insurance Policy for You?

The medical insurance sector in India provided coverage to only about 2% of the Indian population in the year 2008-09, according to statistics from the Insurance Regulatory and Development Authority. However, with over 15% of the population being covered by medical insurance policies as of 2013, the growth has been close to 40% over the last decade. And the entry of standalone health policy providers has certainly had a role to play in this phenomenal growth! So, with several options to choose from, choosing the best health insurance should not be a problem.

Tips on Choosing the Best Health Insurance Policy

Before you start looking for the best health policy for you, some background research would have to be conducted. For instance, you should be aware of the essential features of health policies and the qualities you need to look for in them. The catch here to be able to pick the best medical insurance policy that is tailor made for you! The following pointers can help:

•    The best mediclaim policy for you is one that manages to put most of your worries regarding medical expenses to rest. Here, it would be important to keep in mind that landing a perfect insurance policy for catering to your healthcare needs would be nearly impossible. Therefore, the best thing to do is to settle for one that caters to most of your needs.

•    The best health medical insurance policy could also be the one that includes your preferred hospitals in its network. When it comes to healthcare, most of us would like to be treated in our preferred hospitals under the watchful eye of our trusted doctors. Therefore, choosing a medical policy that does not have a strong network of hospitals, would be a waste of money. The best medical policy would be one that allows you to get treated at a hospital of your choice.

•    The best health policy would also be the one that allows you the cashless facility, subject to clauses and conditions of course. An untimely illness that requires immediate hospitalization could burn holes in your pocket. A cashless facility comes in especially handy at this time. Most insurance companies would agree to pay up a certain percentage of the cost incurred during treatment. You may have to fill in for the balance amount.

The best health insurance policy can easily be sourced online these days. Consider planning your online quest meticulously and choose your policy with precision.

Health Insurance Benefits: What is the Right Way to Compare?

According to a report by the World Health Insurance, 86% of the expenditure made for private health services in India has been paid out of pockets! Health insurance benefits have had no role to play! And this comes as no surprise considering that 85% of the population still remains uninsured! However, this does not mean that the healthcare insurance sector has not developed in India.

Today, you have several interesting options to choose from. Naturally, comparing medical insurance benefits would become essential for making the right choices. What is the right way to compare? Which are the medical plan benefits that need to be prioritized? The article attempts to find some answers.

Comparing Health Insurance Benefits Right

Of course, any health policy would offer some benefits. However, it is important to figure out the benefits that would more relevant for you. Here are some essential benefits to look for in a policy.

•    The Maximum Age Limit for Policy Renewal:
This is the age at which your policy would cease to be in effect. It is like, once you reach a certain age limit, your policy provider leaves you alone! Whereas some companies peg the age at 75 or 80 years, others offer lifetime renewal benefits. The latter is always better.

•    Treatment Wise and Co-Pay Limits: Treatment Wise limits would mean the amount caps that would be in place for a particular nature of surgery. For instance, limits would be in place for cardiac procedures, renal procedures and so on. So, a claim exceeding this amount will not be honored, even though your sum assured may be much more. This would be an extremely important health insurance benefit to look at before choosing a policy. Co-pay is where you share the expenses incurred for a certain nature of treatment, with your insurance company. The co-payment limits could be as low as 10% and as high as 50% in some cases. The lower the percentage, the better.

•    The Sum Assured: Dwelling on the sum assured is possibly the most important thing. Remember, you would need to factor in inflation as well before deciding upon the sum that would be adequate for taking care of the medical needs of you and your family. Although you can always opt for a premium upgrade, its best to choose a comprehensive medical insurance benefit cover right at the outset.

Apart from assessing health insurance benefits you would also have to read through the policy document carefully before you choose.




Thursday, 13 February 2014

The Desirable Features of a Group Health Insurance Plan

Are you taking up a new professional assignment? If you are, it would be prudent to check whether the company is providing a group health insurance plan for you and your family! This would be especially relevant if you do not have a family health plan of your own!

Maybe you are in an organization that is planning on selecting an appropriate group health insurance plan. You could contribute immensely by helping your company make the right choice.

Choosing a Group Health Insurance Plan: Desired Features



Whether or not you are part of the decision making team, it is important for you to understand the various features of a sound group health insurance plan.

•    The cover should be comprehensive. All your expenses, beginning from the time you step inside the hospital and till the time you step out, should be covered. A good health insurance policy would specify the cost heads it covers. The categories may include boarding and room expenses, nursing charges, surgeon fees in case of surgery, fees charged by the medical consultant and practitioner and the anesthetist, fees to be paid for specialists, anesthesia charges, charges for oxygen, blood as well as operation theatre, charges to be paid for surgical appliances, diagnostics, medicines, dialysis, X rays, medicines, chemotherapy and so on.

•    The health insurance policy should offer complete cashless facility. This way you can eliminate the trouble of direct settlement and documentation at a time when there could be significant mental distress. The bills would be settled directly between the hospital and the insurance company.

•    You should seek compensation of illness related expenses during the pre and post hospitalization period for a period of 30 and 60 days, respectively.

•    You should be able to avail of maternity benefit in case additional premium has been paid.

•    Expenses incurred in hospitalization for less than 24 hours should also be covered.  You may require short hospitalizations for procedures like chemotherapy, dialysis, radio therapy, lithotripsy, tonsillectomy, dental surgery, eye surgery and so on.

Whether you are a part of a family health plan or a group health insurance plan offered by the company you are working for, check on the actual nature of offerings before signing on the dotted line.

Check the specific features of the group health insurance plan your company is offering. In case the plan is not good, you can advise your organization to switch to a more comprehensive plan from a reputed provider.

Thursday, 6 February 2014

All About Medical Insurance Claims


It is best to buy medical insurance from a company that has a flawless claim settlement record. You can look for claim settlement ratios online. However, what is even more advisable is to have a clear understanding of what your policy covers and excludes. Assess your lifestyle, driving habits, present health, and only then choose a cover. After all, when there is a medical emergency, the financial aspect is a huge burden and should be taken care of with ease.

Things to Know About Medical Insurance Claims

You would not want to go through long procedures at the time of hospitalization or during convalescence. Read the following to know everything about medical insurance claims:

When is a claim supposed to be filed?





Medical insurance covers expenses that arise from the ailments it covers and that are admissible under the policy. You will need to file claims for expenses when you incur hospital charges such as for room, boarding and operation theatre costs, fees of the doctors, nurses, anesthetists and surgeons, and procedures like diagnostic tests, medicines, oxygen, pacemakers and so on.

What documents are required for filing a medical insurance claim?

The documents that you will have to keep handy for successfully realizing a claim are:

•    Claim form, properly filled and duly signed

•    Prescription form necessitating hospitalization

•    Discharge certificate issued by the hospital

•    Medical reports

•    Final hospital bill and receipt of payment of the same

•    Medicine bills and corresponding prescriptions

•    Other bills/invoice for implants (if applicable)

In a critical care policy, documents for claim realization would include claim form duly filled and signed, reports concerning diagnosis, reports by the attending physician on the patient’s past medical record, and the first consultation document.

What are the types of claims that can be filed?



Reimbursement claims:





 If the insured has already paid for the treatment costs, having been hospitalized, they can file a claim with the medical insurance company for the reimbursement of the amount paid. The insured can file for reimbursement claims only if the treatment is at a hospital that is included in the policy.

Cashless claims:

These do not require the insured to pay the expenses incurred at the hospital. The insured can approach the TPA desk of the hospital with the insurer’s health card, a photo ID and the necessary documents. The hospital will be paid directly by the insurance company.

It is always necessary to preserve all receipts and organize them in a chronological order. This applies also to medical reports and all policy documents in order to successfully file a medical insurance claim.